name: "社区医院基础服务评测"
description: "评估 AI 数字员工对常见健康咨询服务的回答质量"
tags:
  - health
  - basic-service
  - community-hospital
cases:
  - id: "case-001"
    type: "single"
    messages:
      - "你好，我想问下你们那边是否有做三伏灸"
    expectations:
      intent: "服务咨询-三伏灸"
      keywords_include:
        - "三伏灸"
      response_time_max_ms: 30000
    eval_rules:
      - type: "keyword_match"
        params:
          keywords:
            - "三伏灸"
      - type: "response_time"
        params:
          max_ms: 30000

  - id: "case-002"
    type: "multi_turn"
    messages:
      - "你们医院在哪里"
      - "周末可以看诊吗"
    expectations:
      intent_chain:
        - "位置咨询"
        - "营业时间咨询"
      coherence_min_score: 7
      response_time_max_ms: 30000
    eval_rules:
      - type: "response_time"
        params:
          max_ms: 30000